Move IT operations to managed service providers - infrastructure, application management or BPO.
Define a destination point and transform in terms of operating model and maturity.
Polar I.T. has provided consultancy for over 15 years, helping large scale enterprises to rationalise IT in terms rationalise products, services and supplies and perform large scale outsourcing.
Polar aims to deliver projects which achieve solid outcomes such as process improvement, cost savings, optimising service delivery and improving maturity.
Polar use a self-developed proprietary outsourcing methodology. We get involved in definition of the SI/ SIAM layer, NFRs, SLAs, supplier costs and contract production and review. As part of the new operating model, we define the retained organisation and supplier relationships. Design work includes processes and tooling definition. Polar manage the transition phase and provide supplier assurance (detailed in ITSMF White Paper )
Polar perform ITIL transformation including definition of the Service Catalogue, Service Architecture and IT operating model. Optionally definition of the supplier model and engagement framework may take place. Ordinarily a maturity assessment would be performed on the organisation, resulting in establishing the delta. Polar can manage the portfolio of service change including the ITSM tooling refresh and process refresh.
Polar managed organisational moves to cloud environments including definition of cloud operating models, defining the IT organisation delta and establishing cloud management teams. A cloud operating model may involve an IaaS, PaaS and SaaS line with corresponding process redesign.
ITIL Consultant with 20 years experience in IT engineering, service delivery, transition, transformation and managed services in financial, pharmaceutical and other sectors
An experienced sales agent additionally performing financial control and general administration.
Please feel free to call us to discuss any requirement you may have.